Terms and Conditions

The following terms & conditions are only applicable to guests booking directly with the owner. These terms and conditions will NOT apply for any bookings or enquiries made through SCOTTISH COTTAGES/COTTAGES4YOU.

Contact
The Contact for a short-term holiday rental shall be made between the guest and Inverskilavulin Lodges. Scottish Law shall govern the Contact. The Contract will be deemed to be entered into when the initial deposit is processed and Inverskilavulin issues confirmation. The Contract will be subject to the following booking conditions.

Acceptance of Conditions
By making a booking you accept these conditions on behalf of all the members of the party. You also accept responsibility for paying for the account for the whole stay. You must be at least 25 years old to make a booking for Inverskilavulin Lodges. The guest must personally stay at the accommodation throughout the holiday. He/she is solely responsible for the whole party. Assignees and sub-tenants are prohibited.

Booking your Holiday
To book a property please book through our email address: glenloyholidays@hotmail.com or if you prefer by telephone, please contact Anne McFadden on +(44) 01671 840228(44) 01671 840228 or +(44) 07899884709.

Payment
A deposit of one half of the rental fee is payable if the booking is made one month before the commencement of the rental. This is a non-refundable deposit. The balance of the rental is due one month before the arrival date, and shall be constructed as a cancellation of the contract by the client if not paid. For bookings made less than one month before the commencement of the rental, the total rental fee is payable on booking.  Payment can be accepted by direct bank transfer to a nominated account, details of which will be given to the client on booking or by Credit or Debit card – We do not take american Express.

Cancellations
Please note that, once a booking has been confirmed by us it is deemed as acceptance of this policy and that whether, made in writing, by phone, or by email, constitutes a legal contract between us.
In the event of a cancellation by the hirer, the deposit will be forfeit and the proprietors must be notified.  Accordingly, it is important that cancellations are intimated to us by telephone followed by immediate written confirmation – this can be done by email.        However, we will, in any event, endeavour to re-let the property and, if successful, we will make a refund to the value of the deposit less a 20% charge.  If the cancellation is made less than four weeks before the arrival date, the total rent will be forfeit.   FOR THIS REASON WE STRONLY RECOMMEND, THAT YOU TAKE OUT HOLIDAY INSURANCE to cover such an eventuality.

Booking from Overseas
Overseas visitors are most welcome – because of the difficulties, distance can impose on deposit and balance payments these will be requested by Credit/Debit card or  bank transfer details of nominated account details will be given on booking.   Any bank charges incurred will be payable by the client and not the owner.

Equipment
Each property has been furnished and equipped to the highest standards (Rated 4*) to cater for the stated permitted occupancy and includes everything required for your holiday – washing machine, dishwasher fridge freezer (in houses only) fridges with small freezer compartments only in lodges, pots, pans, crockery, cutlery, iron, ironing board, travel cot, highchair etc.

Smoking and Candles
All our properties are strictly NON-Smoking and clients are requested to honour this ruling. Candles also are not permitted due to fire safety regulations.

Pets
Pet are welcome in our properties if there is more than 1, then permission must be given by the owners or the Estate Manager.   A supplement of £15 will be charged for a second pet.  They are not allowed on the furniture or beds.   They are not allowed to roam free and must be kept on a lead at all times when within the estate – and owners are requested to clean up after them, we have many small guests who want to play outside.

Linens
All properties are supplied with pillows, (two per person) feather and down duvets and bed linens. (Non-feather duvets are available on request) All bath towels, dishtowels,  and kitchen towels are provided and included in the price. Cot bedding however is not provided, as most guests prefer to bring their own.  If staying for a 2 week period of longer clean linens will be delivered on a Saturday morning (we do not do this make-up)

Heating and Electricity
Is included in the price of your holiday and guests are asked not to abuse this facility – when not in the properties it would be appreciated if all appliances lights etc: be switched off.   Heating used only as required.   Wood burners have been installed – fires are laid for guests on arrival – but additional fuel is not inculded in the tariff.

Cleaning
All properties are cleaned thoroughly between each let.  However, as only a limited period of time is available to clean the properties, it is a condition of your let that you leave the property and its contents as you find it, clean and tidy.

Right of Entry
Inverskilavulin Lodges shall be allowed the right of entry to the property(s) at all reasonable times for purposes of inspection including necessary repairs and maintenance.

Children
Guests must accept responsibility for the safety of their children at all times whilst at Inverskilavulin Lodges.

Access Departure to the Properties
Access to our properties is 4pm on the day of arrival and 10am on the day of departure please.  Earlier entry (if possible) by prior arrangement only.    Prior to arrival, key codes for key realease and the electronically controlled gates will be given to guests.

Numbers
The number of guests per property must not exceed the number authorised.

Complaints
It is important to Jean Pierre and Edith Mainardi, owners of Inverskilavulin Lodges that guests enjoy their holiday and every effort will be made to ensure you have an enjoyable stay; however we know we can’t always be 100% perfect. Please let us know immediately if this is not the case. We shall endeavour to rectify, wherever possible.

The Housekeeper and  Estate Manager’s contact numbers are in the welcome letter sent to each guest before their arrival and also noted in the welcome folder placed in each property.

Terms & Conditions of Hire
The guest shall ensure that the standard of cleanliness of the property is as high on their departure as on their arrival.

The guest shall not sub-let the premises or any part thereof.

The number of people occupying the property shall not exceed the number stated for the property unless otherwise authorised by the owners, Jean Pierre and Edith Mainardi or the Estate Manager.

The guest binds and obliges him/herself to vacate the property without demand at the termination of the period of hire.

Your initial payment comprises of a non-refundable deposit. The balance of the hire charge must be paid at least 1 month prior to the commencement of the holiday. The owners may treat the booking as cancelled if the balance of the hire charge is not sent by this date. If the booking is made within 1 month of the start of the holiday, payment in full at the time of booking is required.

The guest agrees that, in the event of cancellation, while all reasonable efforts will be made to by the owners to re-let the hire. they will be responsible for paying for the period of tenancy booked if a substitute cannot be found.

The owners, Jean Pierre and Edith Mainardi, their agents or employees, accept no responsibility for loss, injury or damage to any member of the guest’s party or their property, arising in any manner out of the let of the properties, however caused.

The guest shall undertake to prevent any member(s) of his/her party from causing a nuisance or disturbance to neighbouring resident occupiers.

The client undertakes to leave the hired property secure if left unoccupied during the period of the let.

The guest undertakes to relieve the owners, Jean Pierre and Edith Mainardi, their agent or employees from any liability for damage or injury by any member of his/her party, however caused.

The guest warrants that the subjects let are to be used for the purposes of a holiday. Accordingly, section 12(2) and paragraphs of schedule 4 of the Housing (Scotland) Act 1988 applies to the letting to the client.

We reserve the right of entry to the properties at all reasonable times for the purposes of inspection or to carry out repairs or maintenance.

Jean-Pierre and Edith  reserve the right to refuse entry to the entire party, or to terminate the stay, without refund, if any of these conditions are not complied with.

Contact Us:
ADDRESS TO BE CONFIRMED

+(44) 01671 8402238
+(44) 07899884709
Or – email: glenloyholidays@hotmail.com